How much notice do you need for catering? While we do appreciate 48 hours' notice, we will make all attempts to accommodate our customers. Please note that our catering orders are fresh, therefore it is highly unlikely that we can deliver a lunch order with only a few hours' notice. Please do not hesitate to call us as we may be able to arrange same-day pickup of a catering order.
What days do you cater? We cater 7 days a week and offer catering every day of the year except for Thanksgiving and Christmas Day. Our restaurants are also closed Easter, Memorial Day, Independence Day and Labor Day, so pickup orders are not available on these days.
Do you require a deposit? How can I pay? We do require a deposit for catering orders. We accept Visa, MasterCard and American Express electronically at the time your order is placed or cash at the time of delivery.
I don't have a final head count. Should I order? If the date of your event is definite and you have already selected your menu, we would be happy to put you on our calendar! We can arrange everything and your final head count will be appreciated by e-mail or phone 48 hours prior to your event date.
Can I pick my order up? All à la carte, catering packages and catering specials, including those that will be picked up in our restaurants, must be placed through our catering office Wednesday-Sunday 11:30 AM - 9 PM. Any catering order can be picked up in New Haven (636 Congress Avenue ) from 11:30AM-9PM on Wednesday-Sunday. Please keep in mind that we are closed on Thanksgiving and Christmas, and our restaurant are also closed on Easter, Memorial Day, Independence Day and Labor Day.
Do you deliver to...? If you are in New England, it is very likely. While we are based just outside of New Haven CT, our delivery area covers most of Connecticut , as well as portions of New York. For further information, please (203) 787-4132.
Do you offer kosher, halal or vegetarian options? While we do not offer kosher or halal meats, we do have a variety of chicken and beef options if dietary law is not strictly followed. We also offer vegetarian side dish choices are noted on our menu page. Please note that we do not offer beef ribs as a regular catering menu option.
Is it cheaper to order from your a la carte menu? The à la carte menu is intended for those wishing to design their own menu, add items to their existing menu or to provide a pan of food for a gathering, such as a pot luck dinner. For a complete meal of meats, sides and fixin's, our catering packages offer the largest portions and the best value.
Do I need service? For the vast majority of our catering customers, simple drop-off delivery is fine. Our driver will deliver your food hot and ready-to-serve and set up your buffet line. If you prefer the convenience of a server, our server will set up your buffet line, replenish it as needed and clean it up at the end. Please note that we offer casual service only. If you require table service, busing or dishwashing, we would be happy to refer you to a reputable third party for these services.
Delivery Fees There is a minimum delivery fee of $25. Large orders may incur an additional charge. Unlike many of our competitors, we do not automatically add gratuity to your catering delivery. We prefer to leave this optional for a job well done by our delivery personnel. Delivery times are scheduled with a +/- 15 minute window and we have an outstanding track record for on-time delivery.
- E-mail your order to firstname.lastname@example.org
- Call us Wednesday-Sunday 11:30 AM to 9 PM at (203) 787-4123.
If you are submitting your order by fax or e-mail, please ensure that you have included the following information:
- Your name (and business name if applicable)
- Phone number
- e-mail address (if faxing order)
- Address of delivery or location of store for pickup orders
- Day, Date and Time that you would like delivery (or pickup)
- Number of people we will be feeding
- Menu selection
- Do you need paper goods (don't forget serving utensils)? Drinks? Desserts?
- Will you be giving us a credit card (Visa, MC, AmEx) or paying upon delivery by cash?
Food allergy information:
Before placing your order, please inform your server if a person in your party has a food allergy.
No peanuts are used in our regular menu items. The following items contain pecans: pecan pie, congo bars and dream bars. The following items contain flour: cobblers, cornbread, dessert bars, macaroni, pies and sandwich rolls. Worcestershire sauce may contain wheat, soy and/or fish ingredients and is used in: baked beans, burnt ends, and our barbecue sauces. Though best practices are used in the manufacturing of our products, items are prepared on equipment that may be shared with peanuts or tree nuts. For allergy questions not addressed here, please contact our (203) 787-4123.